Fix checkout errors
A single error during checkout can lose a customer forever. SupaStory catches payment failures, validation bugs, and flow breaks before they add up.
The real cost of this problem
17%
Of users abandon checkout due to errors or crashes
Source: Baymard Institute
$18B
Lost annually to payment and checkout failures
Source: PYMNTS.com
46%
Of checkout forms have usability issues with error handling
Source: Baymard Institute
Why it happens
Understanding the root causes is the first step to fixing them.
Payment gateway failures
Timeouts, rejected transactions, and gateway errors leave users stranded at the final step with no clear path forward.
Validation that blocks submission
Overly strict validation on phone numbers, addresses, or zip codes prevents valid users from completing their purchase.
Session and state issues
Cart contents disappearing after login, expired sessions losing form data, and price changes mid-checkout all create errors.
Localization and format issues
International address formats, currency display bugs, and locale-specific field requirements break checkout for global customers.
How SupaStory fixes it
AI that watches every session, finds the issues, and writes the code to fix them.
Detect checkout failures in real time
SupaStory identifies failed checkouts, payment errors, and validation blocks across all user sessions automatically.
AI pinpoints the root cause
The AI traces each error back to its source: a specific form field, API response, or state management issue.
Get production-ready fixes
Receive GitHub PRs with fixes for validation logic, error handling, and flow issues that cause checkout failures.
Quantify recovered revenue
Every fix includes an estimated revenue impact so you can measure the ROI of each checkout improvement.
12-20%
increase in checkout success rate
Teams using SupaStory recover 12 to 20% of previously failed checkouts by fixing the errors and edge cases AI identifies.
Frequently asked questions
Start fixing checkout errors today
Install the SDK in minutes and let AI find the issues you are missing. Plans start at $149/mo with a 30-day money-back guarantee.