Reduce onboarding drop-off
You worked hard to get that signup. Do not lose them during onboarding. SupaStory shows you exactly where new users get stuck and fixes the friction automatically.
The real cost of this problem
40-60%
Of free trial users never return after their first session
Source: Userpilot
86%
Of users say onboarding quality affects their loyalty
Source: Wyzowl
74%
Of potential customers will switch if onboarding is too complex
Source: Salesforce
Why it happens
Understanding the root causes is the first step to fixing them.
Too many setup steps
Onboarding flows that ask users to configure everything upfront overwhelm new signups before they see any value.
Unclear next actions
Users finish one step and have no idea what to do next. Missing guidance, vague CTAs, and empty states leave them lost.
Slow time-to-value
If users cannot experience the core value of your product within the first session, they are unlikely to come back.
Integration roadblocks
Requiring API keys, third-party connections, or technical setup during onboarding creates barriers that non-technical users cannot clear.
How SupaStory fixes it
AI that watches every session, finds the issues, and writes the code to fix them.
Map the onboarding journey
SupaStory tracks every step of your onboarding flow and identifies exactly where users drop off or get confused.
AI identifies friction patterns
The AI analyzes hundreds of onboarding sessions to find common confusion points, dead ends, and overlooked features.
Get fixes for activation blockers
Receive code fixes for confusing UI, missing guidance, broken flows, and anything else blocking user activation.
Track activation improvements
Monitor how each fix impacts your activation rate, time-to-value, and onboarding completion with built-in conversion tracking.
30%
improvement in onboarding completion
SaaS teams using SupaStory see up to 30% more users completing onboarding after fixing the friction points AI identifies.
Frequently asked questions
Start fixing onboarding drop-off today
Install the SDK in minutes and let AI find the issues you are missing. Plans start at $149/mo with a 30-day money-back guarantee.