SupaStory vs Smartlook

What Does Smartlook Cost?

Smartlook offers session replay for both web and mobile applications. The pricing is straightforward: a free plan gives you 3,000 sessions per month. The Pro plan starts at $55/mo for 5,000 monthly sessions. Enterprise plans are custom priced.

Smartlook also includes event-based analytics, retroactive funnels, and crash reporting for mobile apps. For the price, it is a reasonable feature set.

Session Replay Is Just the Beginning

Smartlook records sessions and lets you play them back. You can filter sessions by events, view funnels, and see where users drop off. But the analysis is still manual. You watch recordings, form hypotheses, and figure out fixes on your own.

SupaStory automates the entire workflow. AI watches every session, identifies UX issues automatically, estimates the conversion impact of each problem, generates production-ready code fixes, and opens GitHub pull requests. You go from "we have recordings" to "we have fixes" without the manual work.

Mobile Support

One area where Smartlook stands out is mobile app support. If you need session replay for iOS or Android apps, Smartlook has native SDKs for that. SupaStory currently focuses on web applications.

If mobile session replay is a critical requirement, Smartlook has the edge there. But for web applications, SupaStory's AI-powered analysis and automatic code fixes deliver significantly more value.

Session Caps vs Unlimited

Smartlook caps sessions on every plan. The free plan gives you 3,000 sessions per month, and Pro gives you 5,000. Once you hit the cap, recordings stop. If your site gets meaningful traffic, you are either sampling sessions or paying for more.

SupaStory includes unlimited session replays on every plan. Your AI analysis has a monthly quota, but recordings never stop. You always have a complete record of user sessions.

The AI Gap

Smartlook does not generate code fixes. It does not create GitHub PRs. It does not estimate the dollar impact of UX issues on your conversions. These capabilities require a fundamentally different product architecture, one that is built around AI analysis from the ground up.

SupaStory was designed specifically for this workflow. Session recording is the data source, but the real value is in the AI that turns recordings into actionable fixes with revenue impact estimates.

The Bottom Line

Smartlook at $55/mo gives you 5,000 capped sessions and manual replay review. SupaStory at $149/mo gives you unlimited sessions, AI analysis, automatic code fixes, and GitHub PRs. For teams that want to move from watching recordings to shipping fixes, SupaStory is the better tool.